Warranty

In the event of a defect in materials or workmanship, InFocusTech will repair the product with new or rebuilt parts for a period ninety (90) days from the date of original purchase. Such work will be performed free of charge

This warranty is extended only to the original purchaser and is not transferable. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered.

This warranty only covers failures due to defects in materials or workmanship which occur during normal use. It does not cover damages or failures which are caused from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, modification, lack of regular system testing, Acts of God or by products not supplied by InFocusTech.

This warranty covers any damage incurred during original shipment of product to customer. However, it is the customers responsibility to inspect products for any damage or defects and contact us within 7 days of receipt of product.

B • Warranty Exclusions

There are no express warranties except as listed above.

INFOCUSTECH SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, PROFITS OR REVENUE, LOSS OF THE USE OF THIS PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF SUBSTITUTE EQUIPMENT, DOWNTIME COSTS, OR CLAIMS OF ANY PARTY DEALING WITH BUYER FOR SUCH DAMAGES, RESULTING FROM USE OF THIS PRODUCT OR ARISING FROM BREACH OF WARRANTY OR CONTRACT, NEGLIGENCE, OR ANY OTHER LEGAL THEORY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

Some states do not allow the exclusion or limitation of consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.

This warranty and any claims which arise with the InFocusTech product(s) are governed by the laws of the state of Pennsylvania. By purchasing this product, customer acknowledges and agrees to these Limits and Exclusions. If a problem with your InFocusTech product develops, immediately contact InFocusTech for assistance.

C • Product Return Policy

All InFocusTech products come with a 10-day return policy from date of purchase. A minimum 15 % restocking fee will apply on all products.

InFocusTech will issue a refund to customer’s account if the following conditions are satisfied:

1.        Receipt of item(s)

A-Criteria for Minimal Restocking Fee:

1-All parts are included in box; hardware, manuals, discs, nuts/bolts, tools.
2-No signs of damage; scratches, bent parts, missing pieces, markings, alterations, or additions to the product.
3-All packaging materials are intact; foam, peanuts, cardboard, bubble bags.
4-No signs of excess usage or wear to the product.

B-Higher restocking fees apply if:

1-There are missing parts; hardware, manuals, discs, nuts/bolts, tools, and packaging materials; foam, peanuts, cardboard, bubble bags.
2-There are signs of damage; scratches, bent parts, missing pieces, markings, alterations, additions to the product.
3-There are signs of excess usage or wear to the product.
4-There is damage or loss incurred during uninsured shipping to InFocusTech. In this case, InFocusTech cannot issue any type of refund. Customer will be responsible to submit claim with their shipping company.
5-If damages occur in shipping, customer must submit claim with shipping company prior to any action by InFocusTech.

2.        Items Part of Special Bundle.

If item(s) is/are part of a special bundle offer, return of part of the bundle will void any special pricing and the item(s) remaining in the possession of the customer will revert to their regular SRP. The credit to customer will reflect the difference of the actual product SRP from the amount of the bundle offer.

3.        Shipping Costs.
All shipping costs, VAT, duties and return costs are sole responsibility of customer.

Download a copy of our catalog here; Remote-Alarm-Systems-Catalog.pdf